24/7 Black Card Concierge Service Our dedicated customer service representatives are trained to answer all types of inquiries from account balance, product services & benefits to obtaining a copy of your statement of account. Call 888-1-883 within Metro Manila or 1-800-10-888-1-883 outside Metro Manila using PLDT NDD access. When outside the Philippines, call anywhere from over 20 countries just by dialing +8000-Bankard (where "+" is the country access code).