Contact Us

Main office

30/F Robinsons-Equitable Tower, ADB Avenue corner Poveda Street, Ortigas Centre, 12519 Pasig City
Trunkline 688-1888.

For RCBC Bankard MasterCard,
RCBC Bankard Visa or RCBC Bankard JCB

Bankard Customer Service
888-1-888 (Metro Manila)
1-800-10-888-1888 (Outside Metro Manila, using PLDT NDD Access)
+8000-BANKARD (International)

For myDream JCB

myDream JCB Customer Hotline
888-1818 (Metro Manila)
1-800-10-888-1818 (Outside Metro Manila using PLDT NDD Access)
+8000-BANKARD (International)

Write Us
Bankard Customer Service Division
P.O. Box 12519, Ortigas Post Office
1605 Pasig City

Email Us
service@bankard.com (For MasterCard, Visa, and JCB)
myDream@bankard.com (For myDream JCB)